PRIVACY POLICY

Introduction

Welcome to the privacy policy of TechToss Ltd (“TechToss”, “we”, “us” or “our”).

TechToss respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you:

This Privacy Policy is provided in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

  1. Important Information and Who We Are

Purpose of this Privacy Policy

This Privacy Policy explains how TechToss collects and processes your personal data through your use of our website and services, including any data you provide when you:

  • enquire about or purchase our services;
  • use our software, applications, AI agents or platforms;
  • contact us by email or other means;
  • subscribe to marketing communications.

Our website and services are not intended for children, and we do not knowingly collect personal data relating to children.

Controller

TechToss Ltd is the data controller responsible for your personal data.

Contact details
Email: contact@techtoss.co.uk

If you have any questions about this Privacy Policy or our data protection practices, please contact us using the email address above.

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would appreciate the opportunity to address your concerns first, so please contact us in the first instance.

Changes to this Privacy Policy

We keep this Privacy Policy under regular review and may update it from time to time. Any updates will be published on our website.

It is important that the personal data we hold about you is accurate and current. Please inform us if your personal data changes.

Third-Party Links

Our website may include links to third-party websites, plug-ins or applications. We do not control these third-party websites and are not responsible for their privacy policies. Please review their policies separately.

  1. The Data We Collect About You

Personal data means any information that can identify an individual.

We may collect, use, store and transfer the following categories of personal data:

Identity Data

  • Name
  • Job title
  • Company name

Contact Data

  • Email address
  • Telephone number
  • Business address

Technical Data

  • IP address
  • Browser type and version
  • Time zone and location
  • Operating system and device information

Usage Data

  • Information about how you use our website, software, platforms, AI agents or applications

Marketing and Communications Data

  • Marketing preferences
  • Communication preferences

We do not collect:

  • special category data (such as health, religion, ethnicity);
  • criminal conviction data.
  1. How Is Your Personal Data Collected?

We collect personal data through:

Direct Interactions

You may provide personal data by:

  • filling in enquiry or contact forms;
  • emailing us;
  • requesting information or services;
  • entering into a contract with us.

Automated Technologies

As you interact with our website, we may automatically collect Technical Data using:

  • cookies;
  • server logs;
  • analytics tools.

Please see our Cookie Policy (or cookie notice) for further information.

Third Parties

We may receive data from:

  • analytics providers (e.g. Google Analytics);
  • IT, hosting, cloud or software service providers;
  • marketing platforms.
  1. How We Use Your Personal Data

We will only use your personal data where the law allows us to. Most commonly, we use it where:

  • it is necessary to perform a contract with you;
  • it is necessary for our legitimate business interests;
  • we must comply with a legal obligation;
  • you have provided consent (where required).

Purposes for Which We Use Your Personal Data

Purpose

Type of Data

Lawful Basis

To respond to enquiries

Identity, Contact

Legitimate interests

To provide services

Identity, Contact, Usage

Performance of a contract

To manage client relationships

Identity, Contact, Marketing

Legitimate interests

To operate and improve our website, software and AI tools

Technical, Usage

Legitimate interests

To send marketing communications

Identity, Contact, Marketing

Consent / legitimate interests

To comply with legal obligations

Identity, Contact

Legal obligation

Marketing

You will only receive marketing communications from us if:

  • you have requested information; or
  • you have engaged with our services and have not opted out.

You can opt out of marketing communications at any time by contacting us.

Cookies

You can set your browser to refuse cookies or alert you when cookies are being used. Disabling cookies may affect website functionality.

  1. Disclosures of Your Personal Data

We may share your personal data with:

  • IT and hosting providers;
  • cloud, CRM, analytics and software service providers;
  • professional advisers (lawyers, accountants);
  • regulatory authorities where legally required.

We require all third parties to respect the security of your personal data and process it in accordance with the law.

  1. International Transfers

Some of our service providers may be based outside the UK.

Whenever we transfer personal data outside the UK, we ensure appropriate safeguards are in place, including:

  • adequacy regulations; or
  • standard contractual clauses approved under UK GDPR.
  1. Data Security

We have implemented appropriate technical and organisational measures to protect personal data against:

  • unauthorised access;
  • loss;
  • misuse;
  • alteration or disclosure.

Access to personal data is limited to authorised persons only.

  1. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and regulatory requirements.

When data is no longer required, it is securely deleted or anonymised.

  1. Your Legal Rights

Under UK GDPR, you have the right to:

  • request access to your personal data;
  • request correction of inaccurate data;
  • request erasure of your personal data;
  • object to processing;
  • request restriction of processing;
  • request data portability;
  • withdraw consent at any time.

To exercise any of these rights, please contact us at contact@techtoss.co.uk.

  1. Contact Information

If you have any questions about this Privacy Policy or our data protection practices, please contact:

TechToss Ltd
Email: contact@techtoss.co.uk